REFUND POLICY
REFUND
Perhaps the jewel was not the piece you were searching for, or perhaps you are looking for another kind of brilliance. In any case, we are here to help!
Choose a refund or exchange your jewel for another dazzling piece from Laure Victoria Gaury by contacting our customer service team.
EXCHANGES
Have you fallen for another design from the Laure Victoria Gaury collection? Let’s make that wish come true!
Our return policy is very simple.
For our dear clients in the European Union (including our overseas territories) and Switzerland, we offer a 14-day return policy, provided that:
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Your unworn jewel remains untouched, waiting for its next adventure in its original box.
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It has never been sent back to us for resizing.
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You have not played the return game with us for your previous jewel.
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Please return your piece within 14 days of receiving it – the postmark is your official timer!
For residents of our faraway overseas territories, exchanges and returns are also welcome! They may take a little longer and may incur minor customs fees.
So, choose with your heart the very first time!
CUSTOMER SERVICE
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How to contact us
Have a question? 🌈 Get in touch with our customer care team!
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We are looking forward to here from you !
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LAURE VICTORIA GAURY